Every Franchisee of the Jim’s Scratch & Dent team is fully committed to an uncompromising level when it comes to customer service. Furthermore, all repair work carries a 5 year Warranty.
This ensures that no matter what, you have total peace of mind.
Jims Scratch & Dent are the industry experts when it comes to on site minor panel repairs.
The Jim’s Group has been the go-to for Kiwi's for over 30 years, and from the very beginning, the Jim’s name has been synonymous with an outstanding customer experience (since 1989)
Our Franchisees not only own and run their own small business but are also industry qualified Automotive Spray Painters with years of experience utilizing the very latest in mobile repair technology.
Our prices are generally a fraction of that of a traditional repair shop and most often less than your insurance excess
Repairs are conducted in your driveway at a time that’s convenient so no down time or loss of vehicle.
You’re just a few short steps away from fixing that damage!
Utilising the very latest in mobile repair technology our growing team of qualified automotive paint technicians bring the repair shop to you.

Plastic Bumper Bars, spoilers and side skirts are commonly damaged through low-speed accidents on busy roads or misjudged parking. Your qualified Jim technician can repair scuffs and scrapes like they were never there.

Panel scratches and scuffs are often the unfortunate result of minor parking incidents, low speed accidents and general mishaps. Your Jim Technician can expertly repair most scuffs and scratches leaving your car looking like new (excludes scratches on roof, bonnet and boot lid where paint work is required)

It’s all too easy to scrape and scratch your prized alloys on roadside curbs and other obstacles. Fortunately, your friendly Jim technician can repair, colour match and respray your wheels to look new again.

This repair service assists with those minor hits and knocks that causes a panel to slightly crease, bend or dent out of its original shape. The panel is first expertly restored to its original shape, colour matched and professionally painted leaving your car looking like new.
*Please note that at this stage unfortunately we don’t have a repair service for hail damage.
*Please be aware that we cannot repair car roofs. Additionally, we do not offer repairs in undercover car parks.
Most impressed! Friendly. Arrived on time. Jim's Scratch & Dent NZ did a fabulous job on my car. It looked brand new. It definitely helped me in the subsequent sale of my vehicle. Would definitely recommend to my friends.
Amazing! Jim's Scratch & Dent did a few jobs on my two cars, I would recommend them to anyone needing work done. The expert who worked on my cars was reliable and I felt the price was great. Also they have a great sense of humour which I really enjoyed, I’d like to thank them publicly for the amazing work they did. I will definitely 💯 use them in the future.
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As the leading dent repair specialists in Auckland, and New Zealand-wide we’ve come to understand that every job is unique. Whether it’s the colour of the paint, how deep the dent / scratch is, where the repair is located and the make / model of the car, it can vary from job to job but is generally between 1 and 4 hours. Your technician can provide an estimate when he calls you.
Repairs can be carried out on any private driveways or car park with access to power and 2m clearance on the area to be repaired.
Unfortunately, repairs cannot be carried out in underground car parks or on public roads.
With most repairs the vehicle can be driven within 1 to 2 hours.
We utilise the latest in mobile repair technology otherwise known in the industry as SMART repairs which is fast growing in popularity all over the world.
Yes, mobile repairs are limited to minor scuffs, scrapes and dings the type of damage that is typically caused from everyday incidental driving and car park mishaps. Your technician will advise if the damage is to large for a mobile repair.
Vans are fitted with a full automotive paint systems capable of creating and matching every vehicle colour using the vehicle colour code no different to the process and paints used in a quality panel repair shop. For more difficult colours most vans also carry Spectrophotometers; a device that measures the wavelength of light which is used to determine the colors present and using this information to provide an accurate colour match and tint formula.
On completion of the repair by Cash or Internet banking.
Yes, all Franchisees carry public liability insurance of $10m
Yes, all repairs come with an automatic 5 year guarantee.
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